Most standard items are delivered within 3 to 9 business days of ordering (1-2 days processing plus 2-7 days transit). We will send you tracking details as soon as your order ships.

Free shipping on most orders within the continental U.S. Any order with an exception will have this on the product page and at checkout

We accept eligible returns within 30 days of delivery, provided the item is in its original, unused condition and packaging. A 25% restocking fee applies to approved returns of non-defective, non-damaged, and correctly delivered items. Return shipping costs are the customer's responsibility unless the item arrives damaged, defective, or incorrect. Damaged, defective, or incorrect items must be reported within 7 days of delivery. Please refer to our Return Policy for complete details.

Yes. If you would like to request an exchange within 30 days of delivery, please contact our support team before returning your order. Exchanges for the same item (such as a different size or color, where available) do not incur a restocking fee. Requests to exchange for a different product or model are treated as a return and a new purchase and are subject to our Return Policy, including the applicable 25% restocking fee and return shipping costs. Please refer to our Return Policy for complete details.

Our pergolas are crafted from weather-resistant materials, including powder-coated aluminum and cedar wood, depending on the model. Each is designed to withstand the elements while maintaining a clean, modern aesthetic. You can find material details on each product page.

It depends on the model. Some of our modular outdoor kitchen units are designed for straightforward assembly and come with detailed instructions. For built-in or gas-connected configurations, we recommend hiring a licensed professional. Feel free to contact us for guidance on your specific setup.